Terms and Conditions (B2B)
Free trial, demo mode and paid purchase
Business customers may create a LinaFora account and generally test the software free for 14 days without payment details. The trial ends automatically and does not become a paid subscription without an explicit paid order.
If no paid plan is activated, the account may switch to a limited demo mode. Existing data may remain viewable/exportable; demo protocols and invoice PDFs may carry a watermark and e-invoice generation is disabled.
Paid plans are activated only after explicit plan selection and checkout confirmation. Voucher codes are subject to their stated conditions and are validated by LinaFora or the payment provider.
Information translation – August 2026. The German version of the Terms and Conditions is the authoritative contractual version.
These terms apply exclusively to businesses, legal entities under public law and special funds under public law. Consumers are not customers of LinaFora services.
1. Provider and scope
Provider: Martin Kühn trading as LinaFora, Burkersdorfer Weg 27, 01189 Dresden, Germany. These terms apply to LinaFora software and supplementary setup, consulting, development and website services unless an individual quotation states otherwise.
2. Services
LinaFora provides web/app-based software for business processes. The core product is an app and protocol builder. A separate journey and order management application for vehicle transfers can be added. The agreed package and quotation determine users, templates, usage limits and features. Roadmap, beta or development features are only owed when expressly included.
3. Contract formation
Website descriptions and prices are invitations to request a quotation, not binding offers. A contract is formed by acceptance of an individual quotation, order confirmation or explicit activation of a paid account on agreed terms.
4. Prices and payment
Prices are net unless stated otherwise. VAT is added where legally due. Recurring services are generally invoiced for the agreed billing period; one-off services after delivery or agreed milestones. Unless otherwise agreed, invoices are due within 14 calendar days.
5. Term and termination
The quotation governs contract term and notice. If nothing else is agreed, monthly subscriptions run indefinitely and may be terminated at the end of the current billing period. Termination for cause remains unaffected.
6. Availability and changes
No uninterrupted or error-free availability is guaranteed. Maintenance, security work, networks and third-party services may cause temporary restrictions. LinaFora may further develop functions provided the agreed contractual purpose is not materially impaired.
7. Customer duties
Customers protect credentials, use the services lawfully and remain responsible for the legality and accuracy of uploaded data and content. Important data should also be backed up using available export/backup functions.
8. Data processing
Where LinaFora processes personal data on behalf of a customer, the parties conclude a data processing agreement under Art. 28 GDPR. The customer remains responsible for the lawfulness of the processing it determines.
9. Rights
LinaFora and its licensors retain rights to the software, designs, trademarks and documentation. The customer receives a non-exclusive, non-transferable right of use for the contract term and agreed package. Customer content remains owned by the customer.
10. Individual work
Individual setup, development and process services are governed by the quotation and require timely customer cooperation. Unless otherwise agreed, after full payment the customer receives a non-exclusive permanent right to use specifically created deliverables for the agreed purpose; reusable tools and general components remain with LinaFora.
11. Website services
Website projects include only the frontend/design/file services stated in the quotation. Hosting, domains, publishing, backend, databases, payments or third-party integrations are included only if expressly agreed. Customers are responsible for their own published content and legal notices.
12. Beta functions
Features marked test, beta, preview or development may change or be discontinued and should not be the sole basis for business-critical processes until released for production use.
13. Defects and support
Customers should report reproducible errors with sufficient details. LinaFora will investigate and, where reasonable, remedy them by correction, workaround or updated version. Support level depends on the package.
14. Liability
LinaFora has unlimited liability for intent, gross negligence, injury to life, body or health, expressly assumed guarantees and mandatory statutory liability. For slightly negligent breach of an essential contractual obligation, liability is limited to the typical foreseeable loss. Otherwise liability for slight negligence is excluded to the extent permitted by law.
15. Confidentiality
Both parties keep recognisably confidential business and technical information confidential, subject to mandatory disclosure duties.
16. End of contract
Access to paid functions ends with the contract. Customers should export needed data in time. Personal data processed on behalf is deleted or returned in accordance with the DPA and statutory retention duties.
17. Final provisions
German law applies, excluding the UN Convention on Contracts for the International Sale of Goods. Where legally permitted for merchants/public entities, Dresden is the agreed venue. Mandatory rules remain unaffected.
